Privacy of your information
This Privacy Policy Statement sets out the data processing practices carried out through the use of the Internet and the World Wide Web by or on behalf of LOAN 2 LOAN UK and its affiliates or subsidiaries ("us" or "we"). If you have any requests concerning your personal information or any queries with regard to these practices please contact us.

We appreciate that your privacy is extremely important to you. With this in mind, we have put in place a number of measures to ensure that any personal data we obtain from you as a result of visiting this website is processed and maintained in accordance with accepted principles of good information handling and also in accordance with the Data Protection Act 1998.

This statement provides you with details of the type of information we may hold about you, how we obtain and use any information and how we protect your privacy.

Obtaining information
You are free to browse the website www.loantoloan.co.uk without providing any personal details or any other information whatsoever.

If however you wish to apply for any of our products and/or services then it will be necessary for us to collect information about you in order that we may consider your application further. This information is collected as follows:

Directly from you: Personal information such as Full names, date of birth, marital status, details of dependents etc., Contact Information such as address, telephone numbers, email addresses etc., Employment Information such as occupation, length of service, remuneration etc., and Financial Information such as details of any outstanding loans, mortgages and/or other credit. This data is volunteered by you and collected via an online application.

From third parties: Information about you in support of your application. This may include references in respect of your employment, the conduct of any mortgage or loan accounts and also a search of the files of a credit reference agency. Having obtained your authorisation.

From what you do on our site: This can show us for example which elements of the website you use most and least.

Use of Collected information
The information we collect about you will be recorded electronically and may be used in the following ways:

We will only deal with third parties that we trust to act in our customers' best interests and who treat our customers' information with the same stringent controls that we apply ourselves.

As part of the regulatory activities carried out by the consumer credit licensing authority we may be asked to provide access to our records so that they may carry out an audit of our activities. If we disclose your personal information to either FSA or FISA they have each agreed with us that they will only use this information for the purposes of compliance and not for any other reason.

Methods of Contact
Unless you have advised us to the contrary, both we and any other broker, lender or third party referred to above may contact you by telephone, letter, e-mail.

How Long Do We Keep Your Information?
How long we keep your information is dependant on the basis on which it was provided and also on whether or not you have opted out either on the application form or at a subsequent time.

Generally however:

Your Consent and Rights of Access
We will only collect and store information about you, with your consent. You give us your consent by choosing to opt in or out on the application form and also by reading and acknowledging that you have read the "Declaration" and also "Disclosure and Use of Information" sections of the application form. You can change your mind and remove or add your consent at any time.

You have the right of access to your personal records or other information that UK Financials Ltd. holds about you. The charge for this service is £10 for each request.

If any data or information we hold about you is inaccurate or out of date then please let us know and this will be corrected immediately.

Security and Confidentiality
Appreciating that both privacy and security of your information is of the utmost importance, UK Financials have implemented technology and security policies, rules and measures to protect the personal information we hold about you.

We protect your information by:

Cookies
We may use third-party advertising companies to serve ads on our behalf. These companies may employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous.

Links to other sites
This website may from time to time include links to other sites. We make every effort to provide links to high quality, reputable sites but we're not responsible for their privacy practices or, site content, or the services they offer.

Telephone Calls
If you call any of the telephone numbers quoted on this website we may record your call. These recordings are used for training and quality control purposes to ensure that we continuously monitor and improve our customer service standards.

Aggregated Information
We use aggregated customer information to help us understand how our website is performing commercially and what we can do to improve performance. We may provide this information to other companies, such as third party advertisers. This information does NOT include any personal details that can be used to identify individuals.

Children
UK Financials do not knowingly collect data on or from children.

What this Privacy Policy does not cover
This policy does not apply to the practices of companies UK Financials Ltd. does not own or control, or to people UK Financials does not employ or manage.

Changes in this Privacy Policy
UK Financials may amend this privacy policy from time to time. If any amendments are made then a notice will be posted on this website. This privacy policy was last updated on 24th July 2006

Contact Details
Should you have any queries or require any information about this Privacy Statement or UK Financials.